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Order Food on Google

by Jul 26, 2021Advertising, Business, Google

Ordering restaurant takeout has become the norm since the pandemic. Not only is it safer during these times, but it helps support local businesses.

Google has now made the process faster, too! 

You can order food on Google if you have a Google Account! 

Let’s dive in on how it works! 

Last year at the start of the pandemic, Google partnered with KFC Canada to pilot Google’s food order feature across Google Search, Google Maps, and Google Assistant. Canadians who searched for their local KFC on Google Search or Google Maps saw a new “order online” button and once they clicked it they could browse their local KFC menu, place an order, for delivery or pick up and then pay securely. 

After the successful pilot, we can now place food orders with other restaurants through Google! 

People who search their local favorite eating spot will see an “Order Online” button and once they click it, they can browse the menu, place an order for delivery or pick up and then pay securely all in one place without leaving the Google platform. 

Users can also order with Google Assistant on Android and iOS phones simply say “Hey Google, order food from *insert your favorite restaurant*” to start an order. 

Menus are displayed, here you’ll also see the minimum order amount and delivery feeds. You will also have options to enter promo and coupon codes or charge the meal to your credit card or Google Pay. 

How to Order Food on Google

You can order food on Google if you have a Google Account. If you don’t have an account yet, learn how to create a Google Account.

Some features aren’t available in all languages or countries.

Step 1: Find a restaurant

To find a restaurant to order from, use Google Search or Maps.

Step 2: Place your order

Learn how to place your food order or how to ask your Google Assistant to order food.

Step 3: Pay for your order

After you’ve picked a restaurant and started your order, learn how to pay for your order.

Placing Orders by Voice 

Mobile users can also use Google Assistant to place orders by voice (only for US users) 

You can order food from restaurants through Google Assistant on your phone. 

Your choice of restaurants depends on their delivery options.

  1. On your phone, open the Google Assistant by saying “Ok, Google” or touch and hold the home button.
  2. Say or enter the name of a restaurant.
  3. Tap Order Online.
  4. Choose the partner you want to use.
  5. Follow the steps on how to place your food order.

Let Google Assistant Complete Your Order

If you’d like to take your online food-ordering ease a step further, Google has partnered with select restaurant chains to create a system, powered by Duplex on the web, where Google Assistant actually completes your order for you.

To try it out, find a participating restaurant from Google’s Android app and tap Order Online. Create your order as usual, then go to checkout. Assistant takes over from here, filling in your contact info and grabbing payment details saved in Google Pay, completing your order automatically.

Google’s food ordering implementation is making it convenient and easier for customers to access their favorite restaurants and businesses to be able to serve them.


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